Terms and Conditions

Last updated: July 1, 2025  

Welcome to First Class Luxury Transportation (“Company,” “we,” “our,” or “us”). By accessing or utilizing our website (insert link) and booking our transportation services, you hereby agree to the following terms and conditions. Please read them thoroughly.

1. Reservations and Payments

  • All reservations are contingent upon availability.  
  • A valid credit card is required to secure a booking.  
  • Full payment may be required at the time of booking, depending on the type of service selected.  
  • Prices may fluctuate based on factors such as travel time, location, vehicle type, and demand.

2. Cancellations and Refunds 

  • Cancellations must be made at least 24 hours prior to the scheduled pickup time to avoid incurring charges.  
  • Cancellations made within 24 hours will incur a charge equivalent to the full fare.  
  • No-shows will be billed at 100% of the reserved fare.  
  • Refunds, where applicable, will be processed to the original payment method.

3. Wait Time and Additional Charges  

  • Airport pickups include a 30-minute grace period for domestic flights and a 45-minute grace period for international flights.  
  • Additional wait time will be billed in 15-minute increments.  
  • Tolls, parking fees, and additional stops may incur extra charges.

4. Passenger Conduct  

  • Smoking, vaping, or the use of illegal substances is prohibited in the vehicle.  
  • The client shall be held responsible for any damage caused to the vehicle by themselves or their party.  
  • The chauffeur reserves the right to terminate the trip without refund if passenger behavior is deemed unsafe or disrespectful.

5. Liability  

  • We shall not be liable for delays caused by traffic, weather, mechanical failure, or other conditions beyond our control.  
  • First Class Luxury Transportation is not responsible for personal belongings left within the vehicle.

6. Vehicle Substitution 

We reserve the right to substitute a vehicle of equal or greater value in the event of maintenance issues or scheduling conflicts.

7. Service Area  

  • Our services are primarily available in Miami-Dade, Fort Lauderdale, West Palm Beach, and the surrounding areas.  
  • Trips outside the standard service area may incur additional fees and are subject to availability.

8. Privacy Policy  

Your privacy is of vital importance to us. Please refer to our Privacy Policy for details regarding the collection, storage, and use of your information.

9. SMS

By providing your mobile number, you consent to receive SMS messages from First Class Luxury Transportation for purposes such as order updates, promotional offers, and informational alerts. Message and data rates may apply. Message frequency will vary. You may opt out of receiving SMS communications at any time by replying STOP or contacting customer support. Your phone number will not be shared with third parties except as required by law or as outlined in our Privacy Policy.

10. Changes to Terms 

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon posting on our website.

11. Contact Information  

For questions or concerns regarding these terms, please do not hesitate to contact us:  

Email: fi*************************@***il.com  

Address: 12781 Miramar Parkway, Miramar, FL  

Phone: +1 786-306-3064

General

We request you book your reservations at least 24 hours in advance. Under normal circumstances reservations can be made with as little as one hour notice and is subject to availability. Requests for online reservations must be made at least 24 hours in advance, for reservations less than 12 hours call (206) 747-5040, 24 hours a day to make, change or cancel reservations. Century Car Service, LLC shall not be liable for delays or services not rendered due to circumstances beyond its control including but not limited to severe weather, road conditions and vehicle breakdowns. All published rates are subject to change without notice. Current rates are confirmed at the time a reservation is made. Specialty vehicle requests are subject to availability at the time of booking. All content provided is copyrighted by Century Car Service, LLC, its affiliates or partners. The information presented and this website is maintained for your personal use and information. You may not alter, redistribute, copy, send, display, reproduce, publish, and transfer anything including information, software or services obtained from this website without the written permission of Century Car Service. Century Car Service reserves the right to modify these conditions at any time.

Cancellation Policy

Airport Pick up/ Drop Off — Sedan: Cancelation of existing reservations (scheduled between 8:00am and 10:00pm Pacific Time) without full charge to credit card on file must be made by phone at least forty-eight (48) hours in advance. Cancelation of existing reservations (scheduled between 10:00pm and 8:00am Pacific Time) without full charge to credit card on file must be made forty-eight (48) hours in advance to avoid full charge to credit card on file. Cancelations by email must be made forty-eight (48) hours in advance to avoid full charge to credit card on file.

Airport Pick up/Drop off — Executive MKT, Luxury SUV, and Passenger Van: Cancelation of existing reservations must be canceled forty-eight (48) hours in advance by phone between 8:00am and 10:00pm Pacific Time to avoid full charge to credit card on file.

Point to Point/Hourly Services — All Vehicles: Cancelation of existing reservations must be canceled forty-eight (48) hours in advance by phone between 8:00am and 10:00pm Pacific Time to avoid full charge to credit card on file.

Changes to Existing Reservations — All Vehicles: For existing reservations that are scheduled between 8:00am and 10:00pm Pacific Time, changes must be made three (3) hours prior to avoid wait time and/or other charges. For existing reservations that are scheduled between 10:00pm and 8:00am, changes must be made 12 hours in advance to avoid wait time and/or other charges.

No-Show Policy

Full amount of the fare will be charged if the passenger fails to be at the designated pickup location. We do not guarantee vehicle availability or pricing for any reservation changes but we will work with you to provide the best solution. If you cannot locate your car, please do not leave your location without contacting us by phone at (206) 747-5040.

Payment Policy

Trips can be billed to the customer’s credit card or corporate account numbers. Century Car Service accepts the following credit cards: American Express, Visa, MasterCard, Discover Card. You can also pay cash. At this time we do not accept checks, gift cards or any other form of payment not stated above. All reservations are subject to a guaranteed payment. A credit card number will be taken to secure the reservation but we will charge it only after we provide you with service.

Early-Late Hours and Holiday Policy

A premium fee of $15.00 applies to all reservations that are between the hours of 11:30 p.m. and 4:30 a.m. A 25% fee applies to the base rate on the following Holidays: Valentine’s Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day.

Waiting Time Policy

There is a 10-minute grace period from your scheduled pick-up time for Point to Point service, trips to SeaTac Airport and trips from private airports such as Boeing Field. There is a 30-minute grace period from your scheduled pick-up time for cruise terminal pickups. There is a 45-minute grace period from the flight arrival time for all domestic flights at SeaTac International Airport. There is a 90-minute grace period from the flight arrival time for all international flights at SeaTac International Airport. After the grace period has elapsed, there will be a charge of $2.00 per minute in wait time fee for a sedan, $3.00 per minute in wait time fee for a SUV.

Additional Stops Policy

For each extra stop a fee of $10 will apply. This means that if you need to pick up somebody else that you travel with, on your way to the airport a $10 fee will be added to your rate. Off route stops will be based on locations.

No-Smoking Policy

All of our cars are non-smoking. Client agrees that there will be no smoking in our vehicle(s).

Damages Resulting From Your Actions

Century Car Service will charge you the cost of cleaning the vehicle as the result of you or your authorized party getting sick in or damaging the vehicle. You also acknowledge and agree to pay all the related fees and charges to get the vehicle back to its normal working condition. Minimum fee is $250.

Pickup Time Disclaimer

Selecting a pickup time later than what is recommended could result in missing a flight or appointment. Century Car Service can NOT be held responsible, and reservation will be marked as Time Requested by Customer.

Miscellaneous Fee Policy

Confirmation email sent by Century Car Service may not include miscellaneous charges such as waiting time, extra stop fee, toll fee, and parking fee.

Acceptance of Terms and Conditions

Submitting any form signifies that client has read the terms and conditions stated above and agrees to all stated terms and conditions.

Privacy Policy

Century Car Service respects your privacy and your name and personal information will not be given to anyone without your consent. The information you supply is used to improve service and customize offers for you. Your name and address will only be used by Century Car Service or its assignees for the purpose of rendering service or to collect payments for services rendered. Your e-mail address is used for sending confirmations, information and service enhancements.